Refund Policy for Talk to Lawyer Service
At Indoversal Consultancy, we strive to provide high-quality legal consultation services. Our Talk to Lawyer service is designed to give you personalized legal advice based on your needs. However, we understand that there may be circumstances where a refund might be necessary. Please review our refund policy below:
1. Eligibility for Refunds
- Refunds are available only if the consultation has not yet taken place.
- If a booking is canceled by the client more than 24 hours before the scheduled consultation time, a full refund will be processed.
- Refunds will not be granted for consultations that have already been conducted, regardless of whether the client was satisfied with the service.
2. Cancellation Policy
- You may cancel or reschedule your consultation up to 24 hours before your scheduled time. Cancellations within this window may be eligible for a full refund.
- If you cancel less than 24 hours before the consultation or fail to attend, no refund will be issued.
3. Refund Process
- Refunds, if applicable, will be processed within 5-7 business days to the original payment method used for the booking.
- If there is an issue with the refund, please contact us via our support email, and we will assist you promptly.
4. Exceptions
- In cases where there are technical issues preventing the consultation from taking place (e.g., connectivity issues or service failures), we will offer a rescheduled session or a full refund, based on the client’s preference.
5. Customer Support
- If you have any questions or concerns regarding our refund policy, please contact us via advocatebkw@gmail.com. We are committed to addressing any issues and ensuring a satisfactory experience.
By booking a consultation with Indoversal Consultancy, you agree to the terms and conditions outlined in this Refund Policy.